1. Introduction
These Terms and Conditions ("Terms") govern your use of the [Website Name] website located at [Website URL] ("the Site"). By accessing the Site, you agree to comply with and be bound by these Terms. If you disagree with any part of these Terms, please do not use the Site.
2. Information We Collect
When you register or subscribe to one of our paid plans, we collect basic personal information, including your name, email address, and billing information, to manage your account. We also automatically receive your device’s IP address, which helps us optimize the user experience by understanding your browser and system specifications. Any data generated through your interactions with our Extension, including chat histories and flows, remains entirely under your ownership. We do not claim any rights to this data.
3. What do we do with the collected data?
We may use Personal Data for the following purposes:
● To operate, analyze, and enhance our Services, such as responding to your inquiries through the AI LinkedIn Responder.
● To improve and innovate our Services by researching and developing new features and capabilities.
● To keep you informed, including sending updates about our Services, new features, or changes.
● To prevent fraudulent activities, illegal use, or abuse of our Services, and to safeguard the security of our platform.
● To meet legal requirements and protect the rights, privacy, safety, or property of our users, the platform, or third parties.
We may also anonymize or aggregate Personal Data so that it no longer identifies you. This de-identified data may be used for the purposes outlined above, including to analyse usage patterns, improve features, and conduct research. We will retain and use de-identified information without attempting to re-identify it unless mandated by law. Additionally, as mentioned earlier, we may use the Content you provide to improve our Services, such as refining the AI models that power LinkedIn interaction responses.
4. Consent and Withdrawal
By registering or subscribing, users consent to us collecting and using their information exclusively for the stated purposes, such as account management, LinkedIn messaging automation, and subscription billing. Users may withdraw consent at any time by contacting us at [contact@replie.io].
5. Retention
We will keep your Personal Data only for as long as necessary to deliver the Replie.io extension services, or for other legitimate business purposes like security, compliance, or resolving any issues. The period for retaining your data will be influenced by:
● The reason we need to process your data (e.g., to respond to LinkedIn messages or manage subscriptions);
● The type and sensitivity of the information;
● The potential risk if your data is accessed or used without permission.
● Legal obligations or regulations we need to follow. In some cases, how long we retain data will be influenced by your personal settings.
6. Disclosure
We may disclose your Personal Data in the following situations:
● Vendors and Service Providers: We share your data with trusted vendors for business functions such as hosting, cloud services, and payments, with instructions to only process it for their duties.
● Government Authorities and Legal Compliance: We may share data to comply with legal obligations, protect our rights, prevent fraud, or ensure safety.
● Business Account Administrators: If you're part of a business account, your account data may be accessed by account administrators.
● Third Parties: Data you share with other users or third-party services is subject to their own terms and privacy policies. Note that no data is shared with third parties outside of necessary service provision.
7. Payment Information
We do not store card details on our servers. Payment processing is secure and PCI-DSS compliant. Card data is encrypted and used only for completing transactions; it is not retained after the transaction. We do not use or share any of your payment data for marketing purposes.
8. Cookies and Tracking
Our platform may use cookies and standard tracking technologies for login persistence, security, and analytics. Users may opt out of cookies through browser settings; however, disabling cookies may limit functionality. No personally identifiable information is shared with advertising networks. Technical analytics (such as IP addresses) may be shared with analytics partners for usage insights, but not with advertisers or for profiling.
9. Security
We take reasonable precautions to ensure that your Personal Data is protected against unauthorized access, loss, or misuse by implementing technical, administrative, and organizational measures. However, please note that Internet or email transmission is entirely risk-free. We recommend exercising caution when sharing sensitive information via the Services. Additionally, we cannot be held responsible for any breaches of security on third-party platforms like LinkedIn or within the Service's settings.
10. Data Ownership
All messaging flows and contacts managed via the platform remain the sole property of the user. The platform does not claim ownership or use this data for any other purpose beyond direct automation requested by the user.
11. Your Rights
You may have rights regarding your Personal Data, including the ability to access, update (except emails), or delete. You can also restrict or object to how we process it and withdraw your consent if applicable. If you believe any data we hold is inaccurate, you can request corrections or removal. To exercise your rights, contact us via [contact@replie.io].
12. Age of Consent
Platform usage is restricted to individuals who are of the legal age of majority in their jurisdiction, or who have obtained consent from an adult guardian where applicable.
13. Updates to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business and services. Any updates will be published here [replie.io] along with the revised version and effective date, unless otherwise required by law.
14. Contact Us
If you have any questions or concerns that haven’t been addressed in this Privacy Policy, please feel free to contact our support team [contact@replie.io]. You can also reach out for requests related to data access, correction, or deletion.